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Privacy & Cookies

In using this website you are deemed to have read and agreed to the following privacy statement:

We are committed to protecting your privacy. Authorised employees within Care & Repair Leeds on a need to know basis only use any information collected from this website and any other written or verbal communications we have with our individual clients. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by Care & Repair Leeds will only be in connection with the provision of agreed products and services.

Collection of Information

To buy products from Support My Life, we require you to register. At this point we will collect your name and contact information including your email address. We do not take or store details of credit or debit cards.

Cookies

This website uses Google Analytics to help us to see how people are using this service. To do this, Google Analytics stores a small text file on your computer, known as a 'Cookie'.

No information that can be used to personally identify you is stored without your explicit consent. If we need any information from you, we will ask for it at the time.

The anonymous information collected this way is aggregated to provide statistics which can help us to improve the service we provide to you. For example the demand for products and services.

For more information about how Google Analytics uses these cookies please visit Cookies & Google Analytics on Google Developer.

Google Analytics's Cookies used: _utma, _utmb, _utmc, _utmz

In addition to these cookies, we also use 'session' cookies to help optimise the site for your use e.g. to identify you as a logged in user and to store items in your shopping basket and 'recently viewed 'products' list.

These cookies are store temporarily and are automatically deleted after one hour, or when you close your browser (whichever is sooner).

Session Cookies used: .ASPXANONYMOUS, Nop.CustomerSessionGUIDCookie, ASP.Net _SessionId, NOPCOMMERCE.AUTH

Most web browsers will allow you to block and remove cookies through your browser settings. You may choose to decline the use of cookies on supportmylife.org however this may result in the reduction of some functionality.

Do We Disclose Information to Outside Parties?

We are a distributor of products for Nottingham Rehab Supplies (NRS) and therefore, in order to fulfil your order we must send your contact details to NRS.

Your records are always treated as confidential and will not be sold or shared with any organisation unless necessary to provide you with the service you have requested.

Requests for Information

You have the right to request sight of, and copies of any and all of your records we keep, on the provision that we are given reasonable notice of such a request. You are requested to retain copies of any literature issued in relation to the provision of our services.

Links to other website

Our website may contain links to other websites of interest. Once you have used these links to leave our site, you should not that we have no control over that particular website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Contacting Us

If there are any questions regarding this policy you may contact us using any of the methods found on our Contact Page on this website.

Terms & Conditions

Please also visit our Terms and Conditions for information about products, refunds and delivery.

Updated on 22 May 2012